Privacy Policy for Shentho Treasury
Shentho Treasury (“Shentho”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our Software-as-a-Service (SaaS) platform, communicate with us, or otherwise interact with our products and services.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with Shentho Treasury, we may collect the following categories of information:
Personal Information
This may include:
- Full name
- Company name
- Job title
- Business email address
- Telephone number
- Country and business location
- Account credentials
- Billing and payment information
- Communication preferences
Business Information
When using our Treasury Management System, we may process business-related information provided by our customers, including:
- Treasury and liquidity information
- Cash position data
- Bank account information
- Financial transaction records
- Payment information
- Foreign exchange data
- Investment and borrowing information
- User-generated reports and documents
Shentho Treasury processes this information solely for the purpose of providing the contracted services.
Technical Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Login timestamps
- Usage statistics
- Website interaction data
- Diagnostic and performance logs
How We Use Your Information
We use personal information to:
- Provide and maintain our services
- Deliver treasury management solutions
- Create and manage user accounts
- Authenticate users
- Process transactions
- Respond to enquiries and support requests
- Improve our products and services
- Monitor platform performance and security
- Detect and prevent fraud or unauthorized activity
- Comply with legal and regulatory obligations
- Communicate important service updates
- Conduct business analytics and product development
Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent, where required
- Protection of vital interests
Data Sharing
We do not sell or rent your personal information.
We may share information with:
- Trusted service providers
- Cloud hosting providers
- Banking integration partners
- Payment processors
- Regulatory authorities where required by law
- Professional advisers, auditors, and legal counsel
- Successors in connection with a merger, acquisition, or corporate restructuring
All third parties are required to maintain appropriate confidentiality and security safeguards.
International Data Transfers
As a global software provider, Shentho Treasury may process information in multiple jurisdictions. Where personal data is transferred internationally, we implement appropriate safeguards to ensure that such transfers comply with applicable data protection laws.
Data Security
Protecting customer information is one of our highest priorities.
We maintain administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Encryption of data in transit and, where appropriate, at rest
- Multi-factor authentication
- Role-based access controls
- Secure cloud infrastructure
- Network monitoring
- Regular security assessments
- Backup and disaster recovery procedures
- Security logging and incident monitoring
While we strive to protect all information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet contractual obligations
- Comply with legal, tax, and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized in accordance with our retention policies.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability
- Lodge a complaint with a relevant supervisory authority
We will respond to valid requests in accordance with applicable legal requirements.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve functionality, enhance security, analyse website usage, and personalise your experience.
For more information, please refer to our Cookie Policy.
Third-Party Services
Our website or platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of those external websites or services. We encourage you to review their respective privacy policies.
Children's Privacy
Our products and services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations.
Any updates will be posted on this page with a revised Effective Date. Where required by law, we will provide additional notice of material changes.
Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the way we process personal information, please contact us:
We will make reasonable efforts to respond to your enquiry in a timely manner.
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